CGI Windows & Doors Service Nationwide

Why West Palm Beach Homeowners Choose CGI Windows & Doors

We provide CGI service in West Palm Beach, from full-frame replacements in El Cid to roller and interlock repairs in the 1990s subdivisions west of I-95. Our techs have spent years rebuilding CGI Sentinel, Estate, and Targa products that have been through salt air, hurricane cycles, and failed retrofits. As an independent CGI service provider, we are not authorized by or affiliated with CGI, but that is exactly why we can tell you the truth: what is worth repairing, what is not, and what it should cost. Call (728) 728-9381 for a written estimate before any work begins.

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Why Trust Meridian Windows and Doors West Palm Beach for Your CGI Windows & Doors?

Elliot Vance, our owner, learned the windows and doors trade at Los Angeles Trade-Technical College before moving his operation east, and he has been serving West Palm Beach for over a decade. The crew has opened, rebuilt, and hurricane-hardened CGI in Palm Beach Gardens and across Palm Beach County, from mid-century homes in Northwood Hills to newer construction near CityPlace. That matters when you call about a CGI slider that will not lock or a Sentinel window that fogs between the panes. We know these products by their failure patterns, not just their marketing sheets.

We hold every CGI job to The Garrison Standard. That means a written price before work starts, a background-checked and uniformed technician at your door, and a 365-Day Done Right Promise in writing on every repair or installation. If the work fails within that year, we return at no charge. No fine print about labor exclusions. No second trip invoice. Just the guarantee we put on paper.

Measure it right the first time and the install explains itself. That is how we run every CGI job in West Palm Beach.

Common CGI Windows & Doors Problems We Fix in West Palm Beach

• Sticking or misaligned slider sashes on CGI Sentinel Series impact windows. The tandem rollers on horizontal sliders wear flat after years of salt and sand grit working into the tracks. The sash drops a few millimeters, the interlock stops meeting, and the panel binds when you try to open it. We pull the panel, replace the rollers with stainless carriers, and realign the interlocking meeting rail so the panel seals square again.
• Fogging between the panes on CGI laminated insulating glass. CGI impact windows use a heavy laminated glass layer bonded to an insulating airspace. After enough pressure cycling from Atlantic storms, the edge seal fails and moisture works in. You get condensation you cannot wipe away. This is a glass unit replacement, not a caulk fix. We order the correct CGI-spec laminated IGU and install it to hurricane code, not just to “good enough.”
• Stripped or sagging pivot bars on CGI single hung balance systems. The Classic Series single hung and older Estate single hungs use pivot bars that connect the sash to the balance springs. In coastal humidity, the bar channels corrode and the pivot action gets sloppy. The window drops when you let go, or it will not stay open at all. We replace the pivot bars and balance assemblies with marine-grade hardware and set the tension correctly.
• Failed bulb seals and interlock weathering on CGI casement and awning sashes. The rubber bulb seal along the frame and the interlock where the sash meets the frame are the first things to go in salt air. When they flatten or crack, air and water start moving through the corners of the window. We replace the weatherstripping with fresh bulb seals and make sure the interlock compresses evenly around the full perimeter.
• Slider panels that will not lock after the frame settles. This is one of the most common calls we get from CGI Targa and Estate slider owners in West Palm Beach. The concrete slab settles over a decade or two, the frame racks slightly, and the lock stops engaging. If the frame is still square enough, we can realign the panel and replace the lock hardware. If the channels are corroded or the frame has moved too far, we will tell you the truth: replace the panel before the next storm finds the weak point.

CGI Parts & Our Repair-vs-Replace Approach

We use genuine CGI replacement parts whenever lead time allows. Rollers, pivot bars, balance springs, locks, and weatherstripping that come from CGI’s supply chain fit the way the product was built. But CGI OEM parts are not always available quickly, especially after a hurricane season rush. When OEM stock is quoted out at six to ten weeks, we switch to compatible marine-grade aftermarket hardware: stainless roller carriers, corrosion-resistant pivot bars, and heavy-duty bulb seals rated for coastal exposure. We tell you which we are using and why, in writing, before we order anything.

Here is the honest line: if a sash or frame has corroded channels or compromised laminated glass, we recommend replacement. A band-aid repair on a frame that has lost its structural integrity is a liability in the next wind event. We would rather lose a small repair job than put a homeowner back into a window that fails when it matters. Call (728) 728-9381 and we will tell you which side of the line your CGI product falls on.

Our CGI Service Process – Step by Step

1. 1
   Diagnosis. We inspect the sash, frame, hardware, and glass. We check the rollers, the interlock, the balance system, the seals, and the frame squareness. We tell you what failed, why it failed, and what it costs to fix or replace. The price goes on paper before any work starts.
2. 2
   Repair or replacement. For repairable CGI products, we replace the failed components with genuine CGI parts or marine-grade aftermarket equivalents and realign the sash. For full-frame replacements, we remove the old window, prep the opening, and install the new CGI impact-rated unit to Florida code.
3. 3
   Testing. We cycle the window or door multiple times, check the interlock engagement, test the seal compression, and verify the locking points. On impact windows, we confirm the laminated glass is seated correctly and the frame is anchored per manufacturer spec.
4. 4
   Warranty in writing. Every CGI repair and installation carries our 365-Day Done Right Promise. If it fails within a year, we come back and make it right. No charge. No argument.

CGI Products We Service & Install in West Palm Beach

We service and install the full CGI product range that shows up in West Palm Beach homes. The Sentinel Series impact windows, the Estate Collection impact windows, the Targa Series impact doors, and the Classic Series single hung. We carry the common hardware for these lines locally: tandem roller assemblies, pivot bars, lock sets, bulb seals, and interlock weatherstripping. That means we can finish most CGI repairs without waiting on a manufacturer backorder.

We also handle our Window Replacement services when a repair no longer makes sense, and we spec the correct CGI product for the opening and the wind zone. Hurricane impact windows, horizontal roller and sliding impact windows, and full frame replacement are all jobs we do regularly in West Palm Beach.

We Also Service These Brands

CGI is not the only line we work with. We hold eight manufacturer lines in our portfolio, which means we spec the right window or door for the job instead of the one that happens to be in stock. Alongside CGI, we service and install PGT, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux. If your home has a mix of brands, one call covers all of it.

FAQs – CGI Windows & Doors Service in West Palm Beach

Book Your CGI Service in West Palm Beach, FL

If you have a CGI window or door that is sticking, leaking, fogging, or simply not locking, call (728) 728-9381. We answer the phone with a live person, we schedule the inspection, and we put the price in writing before any work begins. CGI service in West Palm Beach, done right, backed for a full year.

Written by Elliot Vance, Owner at Meridian Windows and Doors West Palm Beach, serving West Palm Beach since 2009.